[{"data":1,"prerenderedAt":78},["ShallowReactive",2],{"integration-open-dental":3},{"id":4,"category":5,"dataDelivered":6,"extension":17,"faq":18,"hero":37,"howItWorks":41,"meta":58,"seo":59,"setup":61,"slug":70,"stem":71,"tagline":72,"tier":73,"tool":74,"whoItsFor":75,"whyItMatters":76,"__hash__":77},"integrations\u002Fintegrations\u002Fopen-dental.yaml","Dental Practice Management",{"intro":7,"fields":8,"toolMapping":16},"Every webhook payload from Leaddi carries the full patient-inquiry context:",[9,10,11,12,13,14,15],"Patient name and phone number","Reason for visit (cleaning, emergency, consult, cosmetic, etc.)","Urgency level (emergency, this-week, flexible)","Insurance status (if captured)","Preferred appointment time","Full SMS conversation transcript","Source tag: Leaddi","Open Dental offers an open API and encourages integration tooling — most practices route Leaddi's webhook through a thin middleware or Zapier step that hits the Open Dental API to create the patient or appointment-request record. Staging in a spreadsheet or CRM first is also common so the front desk can review before committing to the chart.","yaml",[19,22,25,28,31,34],{"question":20,"answer":21},"Is the Open Dental integration included in all Leaddi plans?","Yes. The webhook connector is included on Essential ($229\u002Fmo), Growth ($399\u002Fmo), and Scale ($629\u002Fmo) — no add-on fee.",{"question":23,"answer":24},"Does Leaddi overwrite anything in Open Dental?","No. Leaddi only creates new records via webhook (through your integration layer) — never updates existing patient charts, appointments, or ledgers. Most practices stage Leaddi inquiries outside Open Dental first and commit to the chart only after front-desk review.",{"question":26,"answer":27},"What if our Open Dental setup uses custom schemas or eConnector?","Open Dental's open API makes custom mapping straightforward. The webhook payload is flexible and most practices use a thin middleware layer (self-hosted script, Zapier step, or an Open Dental eConnector integration) to translate Leaddi fields into your schema.",{"question":29,"answer":30},"How long does setup take?","5 minutes for webhook-to-spreadsheet or webhook-to-CRM staging. 10-20 minutes for direct-to-Open Dental via API or eConnector depending on your setup.",{"question":32,"answer":33},"Can we turn off the Open Dental integration if we don't want it?","Yes. Toggle the webhook off in Leaddi's Settings → Integrations. New-patient inquiries keep flowing to your Leaddi dashboard; your team handles them manually.",{"question":35,"answer":36},"Is Leaddi HIPAA-ready for dental use?","Leaddi captures basic intake info (name, reason for visit, urgency, preferred time). We don't ask for sensitive clinical details over SMS. For full HIPAA guidance — BAAs, audit trails, data handling — contact us to review your specific setup before going live.",{"eyebrow":38,"headline":39,"subheadline":40},"Leaddi + Open Dental Integration","Leaddi + Open Dental — Never Lose a New Patient to a Missed Call","Leaddi connects to Open Dental via outbound webhook, so every qualified new-patient inquiry from a missed call lands in your Open Dental pipeline the same moment it hits your front desk. No duplicate entry — your team schedules from where they already work.",[42,46,50,54],{"title":43,"description":44,"icon":45},"Missed call detected","Leaddi catches the missed call within seconds and the AI texts back from your practice number.","i-lucide-phone-missed",{"title":47,"description":48,"icon":49},"AI qualifies the patient inquiry","In about 30 seconds, the AI captures name, reason for the visit, urgency, insurance status, and preferred time.","i-lucide-message-square",{"title":51,"description":52,"icon":53},"Inquiry delivered via webhook","When the lead is qualified, Leaddi fires an outbound webhook with the full inquiry payload to your Open Dental-connected endpoint.","i-lucide-zap",{"title":55,"description":56,"icon":57},"Front desk schedules in Open Dental","The inquiry lands as a new-patient record or appointment request tagged source=Leaddi — your front desk confirms and schedules in their normal flow.","i-lucide-calendar-check",{},{"title":38,"description":60},"Leaddi connects to Open Dental via webhook — qualified new-patient inquiries land with source=Leaddi. Included on every plan. Built for dental practices losing callers to voicemail.",{"timeEstimate":62,"steps":63,"docsHref":69},"5-15 minutes",[64,65,66,67,68],"Decide whether Leaddi inquiries land directly in Open Dental via API or stage in a CRM\u002Fspreadsheet first","In Leaddi, go to Settings → Integrations → Webhooks → Add Open Dental","Paste the endpoint URL for your Open Dental integration path (direct API call, Zapier step, or staging tool)","Map Leaddi fields (name, reason, urgency, insurance) to your intake fields","Send a test webhook to confirm the inquiry lands where expected","#","open-dental","integrations\u002Fopen-dental","Leaddi connects to Open Dental via outbound webhook — new-patient inquiries land the same moment they're delivered to your front desk.","webhook","Open Dental","General dental practices, orthodontists, and multi-site dental groups running on Open Dental — especially ones that already value the software's open, customizable nature. If your team lives in Open Dental and you lose new-patient calls to voicemail, Leaddi recovers them without forcing you to change tools.","A new dental patient is worth $500-$2,000+ in lifetime revenue — even more for orthodontics or cosmetic work. Losing 5-10 new-patient inquiries a month to voicemail compounds to real money fast. Open Dental is excellent at managing the patients you already have; Leaddi catches the ones trying to reach you. The handoff preserves your front desk's existing Open Dental workflow — they just see more inquiries to schedule.","5TLILc7OQZy-cJoNnmRc8oe0RqYBhbBEM-eVMXXXm7M",1776888301375]