Question 1

How does Leaddi handle actual emergencies — sparking panels, burning smell, no power?

Accepted Answer

Leaddi flags urgency keywords ('sparks,' 'smoke,' 'burning,' 'no power,' 'shocked') in the first message and tags the lead as emergency. You get an immediate SMS + push alert. For life-safety wording, the AI also tells the caller to leave the area and call 911 if they see active fire or smell burning plastic — Leaddi is not a dispatcher, and pretending otherwise would get someone hurt. Non-life-safety urgent jobs (tripping breaker, one dead circuit) come through tagged so you can prioritize the callback.

Question 2

Can Leaddi tell the difference between a quick service call and a permitted panel upgrade?

Accepted Answer

Yes. The AI asks about the scope — single outlet, circuit issue, panel work, new service, rewire — and tags the lead with estimated job type. Jobs that typically need a permit (panel upgrades, service changes, major rewires) are flagged so your estimator knows to price inspection time and permit fees into the quote. Leaddi does not file permits or make code determinations — that's your call as the licensed electrician. It just gets you to the job with the right context.

Question 3

We service a 30-mile radius. Can Leaddi turn away out-of-area calls?

Accepted Answer

Yes. Leaddi asks for the service address in the first 2-3 messages and cross-checks against your configured ZIP codes or service radius. Out-of-area callers get a polite decline; in-area callers continue through qualification. You stop spending callback time on jobs you can't take, and you also stop giving quote windows to people who were going to ghost you anyway.

Question 4

Does Leaddi know I'm licensed only in [state]? What about cross-border jobs?

Accepted Answer

Licensing lives with you, not with Leaddi. The AI doesn't make licensing claims on your behalf — it captures the job and location, and flags anything outside your configured service area. If a caller from a state you're not licensed in reaches you, Leaddi passes the lead through with the out-of-state flag so you can decide whether to refer them out or decline. Your license info is never stated in the conversation.

Question 5

Can callers send photos of panels or bad wiring?

Accepted Answer

Yes. Leaddi asks for a photo when the issue is visual — burned outlet, scorched panel, exposed wiring, tripped breaker — and the AI adds a short description of what's in the photo to the lead summary. You roll up to the job already knowing whether you're looking at a $180 outlet swap or a full panel replacement. Callers who can't or won't send photos aren't penalized; the lead still comes through without the image.

Question 6

What does this actually cost compared to my current setup?

Accepted Answer

Most electrical shops run $229-399/month on Leaddi depending on call volume — $229 for up to 150 qualified leads, $399 for up to 300. There's a one-time $299 onboarding fee. Compare that to answering services at $400-1,500/month, or the cost of losing one $1,800 panel upgrade because nobody called back. If Leaddi recovers even one mid-size job per month, it's paid for itself several times over.

Missed Electrical Calls Don't Wait — Neither Do Your Competitors

Every Missed Call Is a Lost Service Request

Leaddi Responds While You're on the Job

Customer calls, you can't pick up

AI texts back in seconds

Lead qualified automatically

You get a ready-to-book lead

The Math Speaks for Itself

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