Leaddi + Dentrix Integration
Webhook integrationLeaddi + Dentrix — Never Lose a New Patient to a Missed Call
Leaddi connects to Dentrix via outbound webhook, so every qualified new-patient inquiry from a missed call lands in your Dentrix pipeline the same moment it hits your front desk. No duplicate entry, no triage scramble — your team schedules from where they already work.
Included on every Leaddi plan. Live in under 30 minutes.
How the Dentrix integration works
Four steps. No hardware. Works alongside your existing phone number and Dentrix setup.
1. Missed call detected
Leaddi catches the missed call within seconds and the AI texts back from your practice number.
2. AI qualifies the patient inquiry
In about 30 seconds, the AI captures name, reason for the visit (cleaning, emergency, consult), urgency, insurance status, and preferred time.
3. Inquiry delivered via webhook
When the lead is qualified, Leaddi fires an outbound webhook with the full patient inquiry payload to your Dentrix-connected endpoint.
4. Front desk schedules in Dentrix
The inquiry lands as a new-patient record or appointment request tagged source=Leaddi — your front desk confirms and schedules in their normal flow.
What data you get in Dentrix
Every webhook payload from Leaddi carries the full patient-inquiry context:
- Patient name and phone number
- Reason for visit (cleaning, emergency, consult, cosmetic, pediatric, etc.)
- Urgency level (emergency, this-week, flexible)
- Insurance status (if captured)
- Preferred appointment time
- Full SMS conversation transcript
- Source tag: Leaddi
Dentrix mapping
Dentrix setups vary — some practices want Leaddi inquiries to land as new patients directly in Dentrix, others prefer a staging tool (a CRM or spreadsheet) where the front desk reviews before adding to Dentrix to avoid duplicate patient records. We support both via field mapping or a Zapier middleman layer.
Who this is for
General dentists, orthodontists, pediatric dental practices, and cosmetic clinics running on Dentrix. Especially useful for single- and multi-chair practices where the front desk can't pick up every call and new-patient inquiries are the scarcest (and most valuable) lead category. If Dentrix is your source of truth for patient records, Leaddi recovers the inquiries it can't catch.
Setup
5-15 minutes- 1
Decide whether Leaddi inquiries should land directly in Dentrix or in a staging tool first (most practices stage first to avoid duplicate patient records)
- 2
In Leaddi, go to Settings → Integrations → Webhooks → Add Dentrix
- 3
Paste the endpoint URL for your Dentrix integration path (Dentrix Connected, third-party connector, or Zapier step)
- 4
Map Leaddi fields (name, reason, urgency) to your intake fields
- 5
Send a test webhook to confirm the inquiry lands where expected
Need the step-by-step reference? See the Dentrix integration docs →
Why this matters
A new patient is worth $500-$2,000+ in lifetime revenue to a general dental practice — far more for orthodontics or cosmetic work. Missing 5-10 new-patient calls a month compounds fast. Dentrix is excellent at managing patients you already have; Leaddi makes sure the ones trying to reach you don't hang up and call the practice down the street. The handoff between Leaddi and Dentrix preserves your front desk's workflow — they just see more inquiries to schedule.
Pricing snapshot
The Dentrix integration is included on every Leaddi plan — no add-on fee.
Essential
From $229/mo
150 qualified leads
Growth
From $399/mo
300 qualified leads
Scale
From $629/mo
500 qualified leads
Frequently Asked Questions
See it handle a call, then plug it into Dentrix
The interactive demo takes under two minutes. No sign-up, no phone number required — just watch Leaddi qualify a missed call, then we'll show you exactly how the lead lands in Dentrix.