Leaddi + Open Dental Integration
Webhook integrationLeaddi + Open Dental — Never Lose a New Patient to a Missed Call
Leaddi connects to Open Dental via outbound webhook, so every qualified new-patient inquiry from a missed call lands in your Open Dental pipeline the same moment it hits your front desk. No duplicate entry — your team schedules from where they already work.
Included on every Leaddi plan. Live in under 30 minutes.
How the Open Dental integration works
Four steps. No hardware. Works alongside your existing phone number and Open Dental setup.
1. Missed call detected
Leaddi catches the missed call within seconds and the AI texts back from your practice number.
2. AI qualifies the patient inquiry
In about 30 seconds, the AI captures name, reason for the visit, urgency, insurance status, and preferred time.
3. Inquiry delivered via webhook
When the lead is qualified, Leaddi fires an outbound webhook with the full inquiry payload to your Open Dental-connected endpoint.
4. Front desk schedules in Open Dental
The inquiry lands as a new-patient record or appointment request tagged source=Leaddi — your front desk confirms and schedules in their normal flow.
What data you get in Open Dental
Every webhook payload from Leaddi carries the full patient-inquiry context:
- Patient name and phone number
- Reason for visit (cleaning, emergency, consult, cosmetic, etc.)
- Urgency level (emergency, this-week, flexible)
- Insurance status (if captured)
- Preferred appointment time
- Full SMS conversation transcript
- Source tag: Leaddi
Open Dental mapping
Open Dental offers an open API and encourages integration tooling — most practices route Leaddi's webhook through a thin middleware or Zapier step that hits the Open Dental API to create the patient or appointment-request record. Staging in a spreadsheet or CRM first is also common so the front desk can review before committing to the chart.
Who this is for
General dental practices, orthodontists, and multi-site dental groups running on Open Dental — especially ones that already value the software's open, customizable nature. If your team lives in Open Dental and you lose new-patient calls to voicemail, Leaddi recovers them without forcing you to change tools.
Setup
5-15 minutes- 1
Decide whether Leaddi inquiries land directly in Open Dental via API or stage in a CRM/spreadsheet first
- 2
In Leaddi, go to Settings → Integrations → Webhooks → Add Open Dental
- 3
Paste the endpoint URL for your Open Dental integration path (direct API call, Zapier step, or staging tool)
- 4
Map Leaddi fields (name, reason, urgency, insurance) to your intake fields
- 5
Send a test webhook to confirm the inquiry lands where expected
Need the step-by-step reference? See the Open Dental integration docs →
Why this matters
A new dental patient is worth $500-$2,000+ in lifetime revenue — even more for orthodontics or cosmetic work. Losing 5-10 new-patient inquiries a month to voicemail compounds to real money fast. Open Dental is excellent at managing the patients you already have; Leaddi catches the ones trying to reach you. The handoff preserves your front desk's existing Open Dental workflow — they just see more inquiries to schedule.
Pricing snapshot
The Open Dental integration is included on every Leaddi plan — no add-on fee.
Essential
From $229/mo
150 qualified leads
Growth
From $399/mo
300 qualified leads
Scale
From $629/mo
500 qualified leads
Frequently Asked Questions
See it handle a call, then plug it into Open Dental
The interactive demo takes under two minutes. No sign-up, no phone number required — just watch Leaddi qualify a missed call, then we'll show you exactly how the lead lands in Open Dental.